ITURNERS is definitely an emerging online independent provider of On-Demand technical Support for PCs, software system and different connected devices. A customer most widely used name in on-line tech Support services, ITURNERS delivers comprehensive 24 x 7 x 365 on-line Support for the vary of non-public pc connected problems. It offers computer Support, e-Mails Support, Microsoft Applications Support, Anti-Virus & Anti-Spyware Support and plenty additional. With tough and technically adept hands, the organization provides swift and handle help for all those major brands along with Microsoft, Dell, Toshiba, Lenovo, Acer etc.
ITURNERS caters its shoppers as one-stop answer for 24 x 7 on-line tech support that troubleshoots virtually each problem regarding your computer. Be it of a typical complete, whether out-of-warranty or of the version, we usually hold power to fulfill customer’s technical help wants. Our space of experience includes:
• PC Support
• E-Mails
• Microsoft Applications
• Anti-Virus & Anti-Spyware
• QuickBooks
Besides providing 24/7 and 365 days on-line technical help, we glance to improvise client’s technical skills and productivity within the merchandise that they’re victimization. This is aimed at creating them school savvy as well as facilitates clients / users to eliminate bound basic system connected problems severally. Our multi-dimensional secrets to technical help cover help via phone, e-mail, chat and remote help. Our experience backs us to guide all IT brands accessible inside market, whether software or hardware.
We provide:
• Support for everyone the Microsoft & Apple merchandise and applications
• Support for desktops and laptops of brands like dell, Toshiba, acer & more.
• Support for a number of e-mail clients and browsers
• Antivirus support like Norton, McAfee, Webroot, AVG, Kaspersky & Trend small etc.
• ISP support for varied brands
• Support for Printer, Scanners, and several other peripherals.
• Support for code
Honesty in approach, dedication, consistency, and quality ar some necessary business ethics, that ITURNERS has imbibed rolling around in its team which has enabled the company to satisfy most assortment of shoppers.
TEAM & FACILITY
Technology customers demand quality of tech support and consider it to be as necessary considering that the quality of the merchandise, they’ll use. The increasing addiction to technology has created prompt address technical an important issue for customer happiness, retention and loyalty. In contrary, busy phone / chat signals, long hold & wait times and incompetent support workers bring about fast lack of customers.
With this understanding, the organization has its in-house team of well qualified and hard tech support staffs. The matrix of groups at ITURNERS, works exactly to build technology straightforward to for every single consumer. The team creates a multi-channel platform so providing comprehensive tech support team. Thorough workout sessions and experience multi-level problem assessment & resolution procedures makes all the team extremely competent and reliable. The implementation of with-it technology backs the c’s of to tackle perhaps the foremost advanced problems instantly.
Furthermore, the energy additionally has separate departments for organized and method driven functioning. The segregation includes:
•Quality & Assurance Dept. for observation the support workers performance and ensuring delivery depending on outlined quality standards
•Customer Service Dept. to produce customers with 24 x 7 help and address their queries inside very best manner.
•Expert help Dept., which takes care of the unresolved technical problems and troubleshoots them on priority.
•Client servicing & Grievance Handling Dept. that assures timely consumer feedback assessment and grievance management, if any, for improvisation of services.